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Traverse Telecom Call Center Solutions is a comprehensive package designed around the specific requirements of a modern call center. The Cloud based system is a combination of all the features that are required to effectively manage your calls. Call conferencing, routing, IVR and many more.
| Features Included | |
| CPU | 4 Cores |
| RAM | 8 GB |
| Data Transfer | 20 TB |
| HDD | 1 TB |
| Monthly Support | $50 |
| One Time Setup charge (show in billing cart) | $50 |
| Extensions | No Limit |
| Data Center | Carrier grade/Voice ready |
| Back ups | Yes (Hot Plug) |
| Concurrent Calls | 200 |
| Root Access | |
| VoIP Trunk Config | Included |
| Open source dialer | |
| Sip trunk, price per minute | |
| Automatic Call Distribution | |
| Call Analytics | |
| Agent Performance Reporting | |
| Real Time Reporting | |
| 99.95 % Uptime | |
| 24 x 7 Support | |
| Monitor | Whisper | Barge |
| Features Included | |
| CPU | 4 Cores |
| RAM | 8 GB |
| Data Transfer | 20 TB |
| HDD | 1 TB |
| One Time Setup charge (show in billing cart) | $35 |
| Extensions | No Limit |
| Data Center | Carrier grade/Voice ready |
| Back ups | Yes (Hot Plug) |
| Concurrent Calls | 200 |
| Root Access | |
| VoIP Trunk Config | Included |
| Open source dialer | |
| Sip trunk, price per minute | |
| Automatic Call Distribution | |
| Call Analytics | |
| Agent Performance Reporting | |
| Real Time Reporting | |
| 99.95 % Uptime | |
| 24 x 7 Support | |
| Monitor | Whisper | Barge |
Do you have a huge customer base, which makes you feel the need to get customized Call center solutions for them? Worry not, because we have got you covered. With the most powerful call center solution configuration we are ready to dispose of all your heavy requirements
We can provide you a processor as strong as up to a dual-quad core for handling all the complex works.
We can provide with you a powerful RAM of 32 GB.
We can provide you the fastest of data transfer mode for up to 40 TB.
If your needs are high we provide you with an enormous space of 1+1 RAID1 SATA or 600 TB SAS
With this strong configuration under us, we are prepared to help you meet all your requirements under Call center solutions.
Easy and Fast Set-up - The call center solution we provide is innovative, easy to implement and best in class, with the latest and most modern features required for call management solutions.
No expert or dedicated team is required to monitor or make any changes in the workflow. A designated member of staff or team can do it all in-house.
Low set-up and maintenance fees.
The dialers provided by Traverse Telecom are an additional service which save time and increase productivity. Once a set of numbers are provided or fed into the database, the dialer starts calling all of them one by one while filtering calls based on a user defined criteria. Disconnected numbers, busy tones, fax machines, and unanswered calls can be ignored while answered calls are routed to an available agent.
We also provide Preview Dialer. Call control is given directly to the agent once the number dialed is connected. This makes the call feel more natural.
Traverse Telecom is a perfect combination of innovation built on a solid foundation of the basics. Manual dialers are used everyday by everyone. If you want to call whomever you want, whenever you want, then it’s as easy as searching the database and making the call.
Automatic Call Distribution is a powerful tool that allows you to route calls to the next available agent or ring group.
Traverse Telecom is a Global giant in the field of telephony. We have been successfully Bridging people from more than 100 countries for over a decade by using the latest technology and the highest level of Customer Service.
